Practical guidance on payments, point of sale, and running a business in Canada.
Quebec's Consumer Protection Act bans expiry dates on gift cards and tightly limits the fees a merchant can charge. Here's what to check before you sell any.
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A stolen device or hacked customer file can trigger a legal duty to report. Here is how to weigh the risk and who you have to notify under Quebec law.
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The small supplier threshold is 30,000 dollars, but it's tested quarter by quarter, not by the year. Here's how to know when your business must register for GST and QST.
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No law forces a Quebec business to accept cash, but one real requirement applies before the sale: telling customers clearly what your payment policy is.
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Quebec law does not force any business to take back a non-defective item, but once you post a return policy at the register, it becomes a binding commitment to customers.
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Quebec's Consumer Protection Act requires specific disclosures before an online customer pays. Skip one, and they get an extended right to cancel, sometimes a chargeback too.
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Elsewhere in Canada, merchants can now add a fee for credit card payments. In Quebec, it's still illegal. Here's why, and what it could cost you.
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A customer buys online the very item you just sold in store minutes earlier. Here is what to check so your inventory stays accurate across every channel you sell on.
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A loyalty module can track repeat customers automatically, but Quebec law sets rules on consent, reducing points already earned, and when they can expire.
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Billing a customer every month takes more than a terminal that accepts cards. Here is what the law and the card networks require before, during, and to cancel a recurring charge.
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Revenu Québec and the Canada Revenue Agency both require six years of transaction records. Here is what counts as a record, in what form, and where to keep it.
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